Good questions
Answered.
Where do you ship from and how long does it take?
North American orders ship from our warehouse in Canada, EU orders ship from Spain, and delivery typically lands in 3 to 5 business days.
What is your returns policy?
Unused items can be returned within 30 days, and if your pet has already claimed it, congratulations, it is theirs now.
How do I pick the right bed size?
Measure your dog nose-to-base-of-tail and add 15 cm, and if they sprawl, size up, because corduroy loves a sprawl.
How do I wash the bed?
The bed is machine washable on cool, then tumble dry low or air dry.
Is there a warranty?
If anything fails from a manufacturing defect, email us and we will make it right, no forms to fill out.
Still wondering about something? Mary or Patrick will answer it themselves, usually the same day.
Ask us anything